No matter how user-friendly your application or website is, there always should be documentation for a customer to rely on.
Experienced technical writers are an integral part in software development teams. They develop a broad range of business and technical documents, such as:
- User guides and manuals;
- Requirement specifications;
- Installation guides;
- Application FAQ;
- White papers;
- Website content;
- Systems identification documents, etc.
A good technical writer thinks like a user and writes for a user, but has strong technical background providing consistent and detailed tech information, saving nerves and time of your customer as well as your support team.